Sensitive By Nature Herbal Blend Neutralizing Shampoo infused with oil and argon oil the neutralizing shampoo removes alkaline residue, detangles smoothes and shines - with color signal to ensure proper neutralization. Highly balanced and chelating agents-which ensure total removal of all relaxer residue while enhancing body and softness. Ingredients such as Argon Oil and Olive Oil deposit moisture deep inside hair fibers while amino acids constrict the cuticles and energize the hair. Rinse until the color agent runs clear. Proceed to Step 5 Herbal Blend Recovery.